Multiple data regions
Offer region-aware hosting and managed services with clear status, data-region and controller information.
Partner & Reseller Program
For agencies, MSPs, consultants and service providers who want to offer OpenDucks IT infrastructure, managed services and support to their own customers while keeping the customer relationship with them.
Multi-tenant by design
Your customers stay your customers
Resellers can track their own client companies, request services, monitor AVV/DPA status and keep communication routed through the partner. End-customer portal accounts still look and behave like normal customer accounts, but clearly show the responsible partner.
What partners get
Easy service requests
Request hosting, mail, TimeTrack, security reviews, maintenance or custom services for your customer accounts.
Client company tracking
Add end-customer companies, billing references, contacts and compliance notes without giving them administrative access.
AVV / DPA awareness
Track if an end customer is covered by your agreement, needs a direct agreement, has signed one, or does not need one.
Partner tiers and discounts
Partner and reseller discounts depend on tier, service type, operating cost, support scope and contract model. Strategic partner pricing can be agreed individually.
Registered Partner: 5-10%
Service Partner: 10-20%
Managed Reseller: 20-35%
Strategic / internal: custom
How reseller end customers log in
End customers use the normal customer portal login. Their dashboard, invoices, contracts, services and documents are the normal customer UI, with a visible partner relationship such as “Served through Partner XY”. Reseller accounts use the dedicated Partner Login to enter the reseller panel.