OpenDucks Status

Service Status

Current availability information for OpenDucks services. During incidents, updates are posted here as soon as useful information is available.

Partial outage Partial outage

Last updated: 2026-06-18 15:27:40

Service 4 tracked services
Data Region 5 regions
Monitoring 1 active incident
Assets 5 public assets

Service Impact Matrix

Service Impact

Mail Hosting

No known customer impact

Regions: DE-FRA-1, DE-FRA-2, EUROPE

Operational
Service Impact

Web Hosting

No known customer impact

Regions: DE-FRA-1, DE-FRA-2, PL-WAR-1, NL-AMS, US-NYC-1, US-LA-1

Operational
Service Impact

Cloud Storage

No known customer impact

Regions: DE-FRA-1, EUROPE

Operational
Service Impact

VPN

No known customer impact

Regions: NL-AMS, DE-FRA-1, US-NYC-1, US-LA-1

Operational

Active Incidents

Customer Portal Issues

We have identified an issue with our customer portal and are currently working on a fix. In the meantime, certain pages may take longer to load or login might fail.

Affected: portal

Started: 2026-06-18 15:27:18 - Updated: 2026-06-18 15:27:18

Identified

Maintenance Windows

No scheduled maintenance windows.

Operations Timeline

Incident

Customer Portal Issues

minor

2026-06-18 15:27:18

Identified
Incident

Power Outage: DE-BER1

major

2026-06-11 21:48:25

Resolved

Components

Public Services

Service

Website

openducks.org and public website routing.

Type: Service Category: Public Services Monitoring: Operational
Open service

Updated: 2026-05-11 11:07:10

Operational
Service

Forms

Contact, support and abuse reporting forms.

Type: Service Category: Public Services Monitoring: Operational
Open service

Updated: 2026-05-11 11:07:10

Operational

Customer Services

Service

Customer Portal

Customer login, dashboard and account data.

Type: Service Category: Customer Services Monitoring: Partial outage

Incident: Customer Portal Issues

Open service

Updated: 2026-06-18 15:27:40

Partial outage
Service

Mailing

Mailing

Type: Service Category: Customer Services Monitoring: Operational

Updated: 2026-05-11 11:08:15

Operational

Public Infrastructure Assets

Selected public nodes and infrastructure assets grouped by data region.

OpenDucks hosted DE-FRA-1-SRV-1

Region: DE-FRA-1 - Role: web, mail, vpn

Operational
OpenDucks hosted DE-FRA-1-SRV-2

Region: DE-FRA-1 - Role: web, mail, vpn

Operational
OpenDucks hosted FR-GRA-1-SRV-1

Region: FR-GRA-1 - Role: web, mail, vpn

Operational
OpenDucks hosted PL-WAR-1-SRV-1

Region: PL-WAR-1 - Role: web, mail, vpn

Operational
OpenDucks hosted PL-WAR-1-SRV-2

Region: PL-WAR-1 - Role: web, mail, vpn

Operational

Data Regions

Available data locations and regional operational health.

Europe

Data Region

DE-FRA-1

Frankfurt 1 - Frankfurt, Germany

German data region in Frankfurt for production workloads and low-latency EU hosting.

Type: Data Region Data Controller: OpenDucks IT as data controller; infrastructure by Infrastructure partner Monitoring: Operational

Public assets: DE-FRA-1-SRV-1, DE-FRA-1-SRV-2

Hosting: Partner hosted - Updated: 2026-05-11 11:07:10

Operational
Data Region

DE-BER

Berlin - Berlin, Germany

Self-hosted OpenDucks-operated region in Berlin for selected service workloads.

Type: Data Region Data Controller: OpenDucks IT Monitoring: Operational

Hosting: OpenDucks hosted - Updated: 2026-05-11 11:07:10

Operational
Data Region

PL-WAR-1

Warsaw 1 - Warsaw, Poland

Warsaw region for European redundancy and regional customer placement.

Type: Data Region Data Controller: OpenDucks IT as data controller; infrastructure by Infrastructure partner Monitoring: Operational

Public assets: PL-WAR-1-SRV-1, PL-WAR-1-SRV-2

Hosting: Partner hosted - Updated: 2026-05-11 11:07:10

Operational
Data Region

EUROPE

Europe - Regional aggregate, Multi-country

Regional aggregate covering OpenDucks European data placement options.

Type: Data Region Data Controller: OpenDucks IT Monitoring: Operational

Hosting: Regional aggregate - Updated: 2026-05-11 11:07:10

Operational
Data Region

FR-GRA-1

France 1, France

Type: Data Region Data Controller: OpenDucks IT as data controller; infrastructure by Infrastructure partner Monitoring: Operational

Public assets: FR-GRA-1-SRV-1

Hosting: Partner hosted - Updated: 2026-05-11 11:14:03

Operational

Incident History

Power Outage: DE-BER1

We are currently expieriencing a power outage in our DE-BER1 region and are currently preparing recovery. We expect all services to be operational again at 2026-06-11 19:00:00

Started: 2026-06-08 13:00:00 - Resolved: 2026-06-11 19:00:00

Resolved
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No selection means all regions.

No selection means all components.