Choose a managed service, a self-hosted handover, or a hybrid setup. Most offers are scoped individually so the service matches your actual workload and support needs.
Use this as a quick orientation before opening the full catalog. Final pricing depends on users, storage, migration effort, support level and whether OpenDucks IT operates the service for you.
| Service | Starting point | Good for | Setup effort | Operation | |
|---|---|---|---|---|---|
| from EUR 12 / mailbox / mo | Team inboxes, domains, shared mailboxes and migration from another provider. | Low to medium, depending on DNS and migration. | Managed service with DNS alignment and client guidance. | Open | |
| Web hosting | from EUR 18 / mo | Small websites, project pages, static sites and managed web apps. | Low for new sites, higher for migrations. | Managed or self-managed handover. | Open |
| VPN | scoped offer | Secure admin access, remote teams and private service access. | Medium, because routing and endpoint access need planning. | Managed tunnel setup or documented handover. | Open |
| Cloud storage | scoped offer | File sharing, collaboration spaces and privacy-conscious storage. | Medium, depending on users, data volume and migration. | Managed app operation with backup and update scope. | Open |
| Helpdesk | from EUR 62 / 30 min | Fast troubleshooting, access problems, setup support and daily IT questions. | Low; can start with a specific issue. | Ad hoc support or recurring SLA. | Open |
| Managed vServer | scoped offer | Hosted apps, databases, portals and services that need server control. | Medium to high, depending on takeover and hardening. | Root handover or full management. | Open |
These are common billable service lines. They can be ordered individually, bundled into a managed package or used as building blocks for a custom offer.
Many services are available in several variants, for example by setup type, security level, license type, user count, support model or managed/self-hosted scope.
Structured technical guidance when you need a clear decision, migration path or implementation plan instead of loose advice.
Outcome: priorities, risks, recommended setup and next steps
Operational help for the systems that keep your organization running: accounts, DNS, servers, mail, Linux services and network basics.
Outcome: stable configuration, fixed issues and documented changes
Clean server setup or takeover with hardening, updates, service configuration, monitoring preparation and handover documentation.
Outcome: usable server, maintained baseline and clear responsibilities
Firewall and security work focused on real exposure: ports, remote access, admin surfaces, email security and baseline hardening.
Outcome: tighter access rules, fewer avoidable risks and a readable security baseline
WireGuard, OpenVPN or SoftEther planning, endpoint setup, user access, routes and readable access documentation.
Typical use: secure admin access or remote teams
Managed operation for hosted apps, portals and collaboration tools with updates, backups, service checks and EU-region placement where possible.
Outcome: hosted service with defined maintenance and support scope
Backup and recovery planning for systems where "we probably have a backup" is not good enough.
Outcome: retention concept, restore path and recovery notes for important services
Focused remote help for setup issues, user support, access problems, troubleshooting and managed-service incidents.
Outcome: quick diagnosis, direct fix where possible and a clear follow-up path
On-site support for local infrastructure, network checks, handover sessions and installations by prior arrangement.
Availability: scoped individually
Mailboxes, DNS alignment, SPF/DKIM/DMARC, webmail, client setup and optional first-time setup support.
Includes: managed email service and onboarding
Licensing and implementation support for Opsi Package Manager, including package workflows and endpoint rollout planning.
Outcome: license path, deployment approach and package-management support
Dedicated TimeTrack setup for teams that need time tracking, absence workflows, exports and a clear operating model from day one.
Outcome: trial or production setup, user tier, hosting model and onboarding path
Review security basics, data regions, legal documents, service status and abuse/security reporting routes before starting a managed service.
Recommended starting point
Good when you need reliable mailboxes, domain setup, SPF/DKIM/DMARC and migration support without daily mail server administration.
Most projects are scoped individually, but these ranges help you estimate the order of magnitude before requesting an offer.
Support
from EUR 62 / 30 min
Professional services
from EUR 100 / h
TimeTrack
trial, cloud or on-premise
Managed services
from EUR 29.99/mo
Purpose-driven discounts
NGOs, non-profits, doctors, medical practices, education projects and companies or teams serving a good cause can ask for reduced rates. Discounts can also be assigned manually when a situation does not fit a standard category.
We do this because we believe in work that is right and important. If your organization helps people, protects communities or keeps essential work running, tell us when requesting an offer.
Displayed amounts are orientation values based on common service lines. Final pricing depends on users, storage, service level, migration effort, travel, legal/compliance requirements and whether the service is one-time, managed or licensed. NGO, student and purpose-driven discounts may be available.
We clarify users, domains, storage, support level, compliance needs and migration timing.
You receive a scoped recommendation with operating responsibilities and expected delivery steps.
We configure the service, test access, document the essentials and stay available for support.
All managed services are usually deployed within 48 hours.
Need something different? Contact us – we love building custom setups.