Third-party providers involved in hosting, operations, payment or support workflows.
GDPR / Third-party Providers
Third-party providers involved in hosting, operations, payment or support workflows.
Where German and English versions of this legal document are available, the German version takes precedence unless an individually signed agreement expressly states otherwise.
This document lists categories of subprocessors and third-party providers that may support OpenDucks IT in providing services to customers.
The exact providers used can vary by product, region, contract and customer configuration.
Infrastructure providers may be used for servers, storage, networking, DNS, backups, monitoring, content delivery or related platform services.
Where personal data is processed on behalf of customers, OpenDucks IT uses providers under appropriate contractual and data protection arrangements where required.
PayPal and Stripe may process payment data, transaction metadata, billing references and fraud-prevention information for payments made through the supported payment methods.
Bank transfers are processed through the involved banks and payment networks.
Support, email, forms, project management, documentation and communication tools may process contact details, ticket content, correspondence and operational metadata.
Customers should avoid sending unnecessary sensitive personal data through support channels unless it is required for the support case.
OpenDucks IT may change subprocessors where necessary for security, reliability, legal compliance or service development. Material changes relevant to commissioned processing are communicated where required by the applicable data processing agreement.
Last updated: 2026-05-02 · Version 1.0