Secure. Open. Human.
We build honest IT solutions for businesses, NGOs and public institutions - with transparency, security
and a strong open-source heart.
About
OpenDucks IT is a Berlin-based company specializing in IT infrastructure, software development, and
managed services. We provide businesses, NGOs, and institutions with secure and scalable solutions for
hosting, collaboration, and networking. Our mission is to simplify IT operations and support
organizations in their digital transformation.
Find Your Starting Point
Not every project needs a huge transformation plan. Pick the closest need and start with the most likely fit.
Try the Readiness Lab
Answer five questions and get a practical score, risk map and copyable project brief before you choose a service path.
Mail & domains
Cloud files
Website or app
Secure access
Daily support
Not sure yet
Suggested next step
Mail Hosting Standard or Pro
Good when you need reliable mailboxes, domain setup, SPF/DKIM/DMARC and migration support without daily mail server administration.
Solution pathfinder
Start from the problem, not from a product name Pick the situation that sounds closest. The website will point you to the most relevant service path, trust material and first delivery steps.
New team setup Migration Security baseline Website or app Daily support
New team setup
Start with the shared digital workplace Best when a small team needs mail, files, accounts and a clean support route without building a full IT department first.
New NGOs Small offices Project teams
Typical first steps Domain and mail baseline Cloud storage and sharing rules Portal access and support handover Migration
Move mail, files or apps without losing the map For teams leaving old hosting, scattered accounts or unclear provider setups. The focus is staged migration, rollback thinking and readable handover.
Provider changes Mail migrations Legacy cleanups
Typical first steps Inventory and risk check DNS, mailbox or file migration plan Cutover window and verification Security baseline
Reduce avoidable exposure first A practical security path for teams that need MFA, DNS/email security, backup thinking, VPN access and documented responsibilities.
Data protection reviews Remote admin access Operational hardening
Typical first steps Access and admin surface review Email authentication and VPN setup Backup and incident contact baseline Website or app
Ship a public site or internal app with operations included Good for websites, portals and small apps that need hosting, updates, backups and a clear owner after launch.
Websites Portals Custom tools
Typical first steps Scope content and technical stack Deploy hosting and monitoring baseline Document operation and support routes Daily support
Create a calmer support lane for recurring IT questions For organizations that need recurring help with accounts, devices, mail issues, access problems and small improvements.
Recurring support Access issues Operational questions
Typical first steps Define contact routes and urgency Collect recurring issues Bundle fixes into small improvement cycles
Ready-Made Starting Bundles
These bundles make the first conversation more concrete. They combine common OpenDucks services into an operating outcome instead of a loose shopping list.
Bundle
Open Workplace Start Teams that need mail, files, support and a clean first operating model.
Mail/domain setup Cloud storage baseline Account and support handover Useful before a team grows into heavier IT operations.
Open path Bundle
Secure Remote Access Admins and teams that need private access to internal services.
VPN planning Endpoint setup Access documentation Pairs well with infrastructure hardening and monitoring.
Open path Bundle
Managed Web Presence Organizations that want a website or app online without unclear ownership.
Hosting setup Backup and update scope Launch checklist Works for static sites, CMS projects and small custom apps.
Open path
Experience
With years of experience in software development and system administration, we have successfully
implemented various IT solutions. Our flagship project, TimeTrack , is a work time tracking tool designed for
the public sector and small enterprises. We also offer expertise in secure email solutions, cloud
infrastructure, and VPN services.
Solutions
We provide a range of solutions tailored to meet the needs of our clients:
EU-first Hosting options in Germany, the Netherlands or France.
48h Typical deployment window for many standard managed services.
Open Preference for open-source tools, clear handover and documentation.
Trust & direct contact
Security, legal documents, service status and reporting channels are collected in the Trust Center. For quick questions, WhatsApp is available as a direct contact route.
IT and Network Infrastructure - Design and implementation of secure and scalable IT systems
Software Development - Custom software solutions for various industries
Managed Services - Comprehensive support for IT operations
Cloud Solutions - Secure and efficient cloud storage and collaboration tools
VPN Services - Secure remote access solutions for businesses
TimeTrack - Time tracking for the public sector
and SMEs
Software licensing and product access workflows
protoML - lightweight, declarative markup for meeting minutes, notes and task lists
Webhosting - Managed or self-hosted solutions
Cloud Storage - Efficient and secure data storage
Collaboration Tools - Enabling effective teamwork
Secure Email Solutions - Encrypted and privacy-focused communication
Helpdesk - Reliable support for daily operations
IT Consulting - Strategy and implementation guidance
What Makes Us Special
We combine technical expertise with a commitment to transparency and user-centric design:
Open-source focus - Prioritizing open technologies and community involvement
GDPR compliance - Hosting in Germany, Netherlands or France
Customizable tools - Modular and adaptable to your needs
Transparent pricing - Special discounts for NGOs and private individuals
Personal support - Direct contact instead of ticket systems when useful
Cross-platform - Linux, Windows, and cloud compatibility
Agile delivery - Rapid response to changing requirements
Security by design - Built-in security on every layer
Operational Promises
Readable documentation
Every handover aims to explain what runs where, who owns it and how your team can recover or change it later.
Migration-aware delivery
DNS, mailboxes, files and apps are moved with rollback thinking, staged checks and clear communication.
Exit-friendly setup
Open formats, export paths and transparent credentials are treated as part of the service, not an afterthought.
Quick Trust Checks
For buyers, admins and data protection teams, these pages collect the practical proof points before a first call.
How Projects Start
Short discovery
We map your current setup, pain points and required data locations before suggesting tools.
Clear scope
You get a practical proposal with responsibilities, operating model and next steps.
Documented delivery
We deploy, migrate or hand over with documentation your team can actually use later.
Who We Help
NGOs
Privacy-conscious mail, cloud, collaboration and support with realistic budgets.
SMEs
Managed services, hosting and security basics that reduce daily operational drag.
Public-Sector Workflows
Time tracking, documentation and export-friendly tools built around clarity.
Email: info@openducks.org
WhatsApp: Open chat