Customer Operations Hub

A complete portal, not just a license form.

The portal brings the important customer workflows together: account login, license checks, invoices, contracts, services, account additions, support escalation and first-contact booking.

Customer login Book first contact Create support request Team / Admin Partner WhatsApp Chat
Portal: Customer areas active Login: Active Licensing: Live check ready Account data: Ready

Customer Account

Login, roles, dashboard and stored customer data. Registration is available with an invite code.

Open account

Licenses

Licensing checks for TimeTrack and future products, including expiration, features and activations.

Check license

Invoices & Contracts

Invoices, contract data and account records can be shown in one customer dashboard.

Open dashboard

Support & Appointments

Direct access to support, status, shop, documentation and personal first-contact booking.

Book appointment

Live license access

Check a license

The check can be used immediately for existing license keys. The email address is optional and helps us match the check to the right customer account.

Operations

Quick Access

Dashboard Shop & Billing TimeTrack TimeTrack Docs Service Status Security

Portal Modules

Identity & Roles

Customer login, admin role, invite registration, separate customer records and local profiles.

Account Sync

Customer matching, invoice and contract records plus account details in one place.

Support Routing

Support form, status page, abuse channel, security page and personal appointment booking in one place.

Service Center

Web hosting, mail, VPN, cloud storage, managed vServer, helpdesk and consulting as portal modules.

Typical Flows

Existing customer signs in

The dashboard opens with licenses, services, invoices, contracts, documents and quick actions.

New request comes in

The first-contact booking or support form leads directly into consulting, quoting or support triage.

Admin fills the gaps

Missing records can be added quickly so customers see the information they need.

Common Questions

Can the portal show account records?

Yes. The dashboard can combine invoices, contracts, services and customer documents in one view.

Does the license check stay available?

Yes. Licensing remains integrated and can be used alongside customer, invoice and contract data.

How do new customers book an appointment?

They can use the first-contact link in the portal. The booking opens the OpenDucks calendar in a new tab.