Security & Trust

Clear operations, EU hosting, careful defaults.

Security is part of the service

OpenDucks IT builds and operates systems with privacy, maintainability and transparent responsibility in mind. The exact controls depend on the service, but the baseline stays consistent.

Operational Baseline

🔑 Access Control

Least-privilege access, separate admin accounts where useful and documented handover for managed systems.

💾 Backups

Backup plans are defined per service, including retention, restore expectations and responsibility boundaries.

📡 Monitoring

Managed services can include uptime checks, resource monitoring and escalation paths for business-critical systems.

🇪🇺 GDPR-Conscious Hosting

We prefer EU-based infrastructure and document data processing, contacts and legal documents clearly.

Security Services

Security, Abuse or Support?

Vulnerability

Report vulnerabilities, misconfigurations or suspicious exposure by email.

security@openducks.org

Abuse

Use the abuse page for spam, attacks, phishing, malware or illegal content involving OpenDucks services.

Report abuse

General support

For normal support or setup questions, use the support form or direct WhatsApp chat.

WhatsApp Chat

Trust Signals

Documented ownership

Managed systems include clear contacts, access boundaries and operating responsibilities.

Practical maintenance

Updates, backups and monitoring are planned around the real risk profile of each service.

Readable legal basics

Privacy, terms and service-specific conditions are collected in the Legal Center.