Servicekatalog

IT Architecture & Project Advisory

Structured technical guidance for infrastructure checks, migration paths, tool decisions and implementation planning.

• Infrastructure check
• Migration plan
• Tool selection
• Security baseline

Remote-Support

Remote troubleshooting, setup help and operational support for managed or project-based services.

• 30 min
• Hourly
• Incident support

On-Site Support

On-site assistance for local infrastructure, network checks, installations and handover sessions.

• Installation
• Network check
• Handover

Netzwerk- und Systemadministration

Operational help for accounts, DNS, servers, mail, Linux services, network basics and documented changes.

• Network
• Systems
• Accounts & DNS

Servereinrichtung und Wartung

Clean server setup or takeover with hardening, updates, service configuration, monitoring preparation and handover documentation.

• Windows server
• Linux server
• Database server
• Webserver

Firewall- und Sicherheitskonfiguration

Firewall and security work focused on ports, remote access, admin surfaces, email security and baseline hardening.

• Basic firewall setup
• Advanced firewall setup
• Security review

VPN-Setup und Konfiguration

WireGuard, OpenVPN or SoftEther setups for secure remote access, admin access and private networking.

• WireGuard
• OpenVPN
• SoftEther

Cloud-Hosting & Wartung

Managed operation for hosted apps, portals and collaboration tools with updates, backups, service checks and support scope.

• Managed app
• Cloud storage
• Custom portal

Backup- und Wiederherstellungsloesungen

Backup and recovery planning with retention expectations, restore paths, recovery notes and optional checks.

• Backup setup
• Restore check
• Recovery plan

Email-Dienst (managed)

Managed mailboxes, DNS, SPF/DKIM/DMARC, webmail, client setup and first-time setup support.

• Managed service
• First setup
• Migration

Opsi Package Manager

Licensing and implementation support for Opsi Package Manager, package workflows and endpoint rollout planning.

• Reseller
• Private
• Enterprise
• Trial
• Student/Developer

TimeTrack Rollout Package

Dedicated TimeTrack setup for trial or production use, including user tier, hosting model, onboarding and support scope.

• Trial
• 10 users
• 20 users
• 35 users
• 50 users
• Custom

TimeTrack On-Premise & Wartung

On-premise TimeTrack licensing, deployment support and maintenance/care packages.

• On-premise
• Maintenance
• Unlimited users

Mail Hosting

Managed mailboxes, DNS records, migration support and optional dedicated setups.

Status: Available

Regionen: DE-FRA-1, DE-FRA-2, EUROPE

Cloud Storage

Managed file sync and storage services with region-aware placement.

Status: Available

Regionen: DE-FRA-1, EUROPE

Web Hosting

Static and dynamic web hosting with SSL, backups and managed operations options.

Status: Available

Regionen: DE-FRA-1, DE-FRA-2, PL-WAR-1, NL-AMS, US-NYC-1, US-LA-1

VPN

Private access endpoints with OpenVPN, WireGuard or SoftEther options.

Status: Available

Regionen: NL-AMS, DE-FRA-1, US-NYC-1, US-LA-1